Vpn stopped working

Hi,
At some point today freedome stopped working for me on bbc, itv and channel 4.
I live in France.
Please tell me this is just a glitch...
Best wishes,
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I am also in France, Freedome stopped working on 18 March. Please would someone from Freedome post a response?
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Hi @Cerstin12
Please have a look at this article here where turning off the Location feature on your device could help.
If the issue persists, kindly try the below steps;
1. Run the FlushDNS on affected device. For Windows 10 can be found here: https://support.4it.com.au/article/flush-dns-windows-10/
(Optional- Clear browser cache for desktop and Clear app cache for Smartphone)
2. Ensure that IPv6 is enabled for the device. You can refer these Windows and Mac, and refer these for Android, and for iOS.
3. Reboot device.
4. Turn Freedome ON and set virtual location as London to check iPlayer working again with your browser.
Do let us know the outcome.
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