Stopped Working

Rexie16 Posts: 2 New Member

My vpn hasn’t worked for about an entire week now. It takes ages to connect and then when it does, it seems to freeze and I still can’t use. Even though I have an active subscription for a year, I am having to pay for other vpn services or I can’t access anything at all. 


  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hello @Rexie16 


    Thank you for post your query, we apologize for the inconvenience caused in this regards. Have you tried to connect your device with different network i.e home Wifi to Mobile 4g ?


    May I know in which country you are living now?


    You can also contact our F-Secure Support to speed up the troubleshoot process.

  • Rexie16
    Rexie16 Posts: 2 New Member

    Yes I have tried connecting to all types of networks as well as uninstalled and reinstalled and have not been successful in any regards. It is very distressing. I am in China at present 

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