When residing in China, the
FREEDOME apps often cannot connect to any of the FREEDOME VPN servers.
Occasionally, some of the FREEDOME locations may work, but often not. When
residing outside China, accessing Chinese website or other Chinese internet
services often results in an error message saying that the server IP address
cannot be found.
of VPN apps (including FREEDOME) is restricted in China. Due to the policy of
the Chinese government, VPN connections are blocked in their network for both
local residents and foreign people travelling in China. This prevents FREEDOME
from working in China.
This Chinese VPN block also affects FREEDOME
users outside China. If a Chinese internet service, such as a website, has all
of its Domain Name Servers (DNS) in China, the FREEDOME VPN servers will not
have access to the website. If the internet service in question has at least
one of its DNS servers outside China, it may remain accessible to FREEDOME
Due to the nature of this
issue, we are unable to solve this.