Script error - cannot solve; cannot uninstall
Hi there. I attempt to install F-SecureOnlineScanner, but a script error reappears whenever i attempt to install or to switch on my computer. This is a bit annoying.
I have tried the official uninstaller, but it did not work.
I no longer want to user this scanner anymore, but just want to get rid of the error message whever I turn my computer on. Can anyone help?
There was a discussion with related view:
Could you check this topic and doublecheck whether any suggestion is useful for your experience or not(?!).
Many thanks. I indeed read all the related threads before posting, as the threads offer no quick solution.
I am using Window 7. I no longer want to use any F-secure products given the troubles of the script error stuff, and I tried (1) update the IE, (2) untick "checking script errort" in IE, (3) use the official uninstaller for F-secure products. But this script error box still appears everytime I login to my window.
I just want a simple method to remove this script box - I do not even want to use any F-secure products anymore.
Thanks for your feedback.
Just as sidenote: I am only an F-Secure user (their home solutions).
In general, it is possible to try reach their official Support Channel (chat as example) for potential remote help. Although, I am not sure whether this is a case for their work or not. But just because sounds that trouble is pinned to F-Secure Tool and there are multiple topics about - maybe good to, at least, inform them about.
Probably, it is only not so tricky method to remove this script box.
Otherwise, need to troubleshoot a bit.
So, if Windows 7 with all available updates (installed) , Internet Explorer with most recent available build for Windows 7 (11) and with its further updates.... then good to check next things:
-- for example, what is about Autorun / Autostart keys?
With Windows 7 - possible to press "Win + R" (to launch "Run"), to type "msconfig" and then to open "Autorun / Autostart" tab.
Look if any entry is about this tool and if so - delete it.
-- maybe to clean up Browser's cache or Temp folders.
In addition, manually search filesystem against "F-Secure" keyword and to remove this folders.
Of course, restart/reboot system then and check situation.
-- another tricky suggestion is restore back Internet Explorer from its current build (Internet Explorer 11?) to default (to uninstall updates / deactivate it / or to install previous builds). Just as check (with further updating back).
There is another Microsoft article with good overview (perhaps):
Completely good itself, but also with steps how to remove Temporary Internet Files. And with suggestion to try install latest DirectX:
Although, these points (probably) were mentioned during previous discussions.
I will recommened to try "DirectX"-point before any futher steps.