Re-installation on I-Pad

Mutley

I had Freedome VPN on 3 devices but it got messed up during license transfer. As it was due to expire shortly anyway,I have just bought new subscription for 5 devices.

Managed to delete and re-instalon laptopusing new code. 

However I am not able to use new subscription on iPad or iPhone as it keep reverting to previous one. Have uninstalled on these devices but when I reinstall (from only option - App Store) it just reverts to old version.

Do I have to wait for the old one to expire before I can activate new purchase code?

[Deleted User]

Hello @Mutley 

 

May I know the date of expiry shows on your Freedome?  please note that Freedome multi-platform subscription, you will be able to enter your new renewal code only on the " Have a code?" option which should visiable automatically starting from 30 days before the subscription expires in the Freedome app.

 

Please take a look of this article to know more about the grace pereiod lengths available for all other Freedome subsription options.

 

Mutley

Thanks. Beginning to make sense. Current subscription expires 14 May so will wait out until -30 days from then. Thanks again.