Fredome and bandwidht

Segepe
Segepe Posts: 4
in F-Secure FREEDOME

Hi

 

I have some problem with Fredome reducing my bandwidht with aroun 50 %....

Is this a known issue and what is the sollution ?

 

Thanks in advance for your reply.

 

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Comments

  • Pavitra
    Pavitra Posts: 81 Former F-Secure Employee

    Hi Segepe,

     

    Welcome to F-Secure Community!

     

    Did the issue start to happen after any Freedome upgrade?

    What is the current version of  Freedome installed? 
    What is the OS of the device in which Freedome is installed?
    Does it happen on all the locations or just a particular location?

     

    Thank you

    Like
  • Segepe
    Segepe Posts: 4

    It was a fresh install.

    Version 2.22.5580.0

    Windows 10

    Its the same on every location

    Like
  • Laksh
    Laksh Posts: 4,444 Former F-Secure Employee

    Hello Segepe,

     

    Could you try to connect to a different network (like a data network or another Wi-Fi network) and check if the issue occurs in them as well?

     

    If the issue persists, I would recommend to get in touch with our support team to troubleshoot further. Please contact them via chat or phone here.

    Like
  • Segepe
    Segepe Posts: 4

    That was not much help...

    How many networks do you think we have  ??...Im not a company...need just one...

    Tested both wifi and cable in the network I have.

    I start to regret I extended this service for another year...

     

    //Gunnar

    Like
  • Pavitra
    Pavitra Posts: 81 Former F-Secure Employee

    Hi Segepe,

     

    As mentioned in the previous post, I would suggest you to get in touch with our support team via chat or phone here so that this case can be investigated further.

     

    Thank you

    Like
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