Fredome and bandwidht

Hi

 

I have some problem with Fredome reducing my bandwidht with aroun 50 %....

Is this a known issue and what is the sollution ?

 

Thanks in advance for your reply.

 

Comments

  • Hi Segepe,

     

    Welcome to F-Secure Community!

     

    Did the issue start to happen after any Freedome upgrade?

    What is the current version of  Freedome installed? 
    What is the OS of the device in which Freedome is installed?
    Does it happen on all the locations or just a particular location?

     

    Thank you

  • It was a fresh install.

    Version 2.22.5580.0

    Windows 10

    Its the same on every location

  • LakshLaksh Posts: 4,432 Community Manager

    Hello Segepe,

     

    Could you try to connect to a different network (like a data network or another Wi-Fi network) and check if the issue occurs in them as well?

     

    If the issue persists, I would recommend to get in touch with our support team to troubleshoot further. Please contact them via chat or phone here.

  • That was not much help...

    How many networks do you think we have  ??...Im not a company...need just one...

    Tested both wifi and cable in the network I have.

    I start to regret I extended this service for another year...

     

    //Gunnar

  • PavitraPavitra Posts: 81

    Hi Segepe,

     

    As mentioned in the previous post, I would suggest you to get in touch with our support team via chat or phone here so that this case can be investigated further.

     

    Thank you

This discussion has been closed.