Did the issue start to happen after any Freedome upgrade?
What is the current version of Freedome installed? What is the OS of the device in which Freedome is installed? Does it happen on all the locations or just a particular location?
As mentioned in the previous post, I would suggest you to get in touch with our support team via chat or phone here so that this case can be investigated further.
Comments
Hi Segepe,
Welcome to F-Secure Community!
Did the issue start to happen after any Freedome upgrade?
What is the current version of Freedome installed?
What is the OS of the device in which Freedome is installed?
Does it happen on all the locations or just a particular location?
Thank you
It was a fresh install.
Version 2.22.5580.0
Windows 10
Its the same on every location
Hello Segepe,
Could you try to connect to a different network (like a data network or another Wi-Fi network) and check if the issue occurs in them as well?
If the issue persists, I would recommend to get in touch with our support team to troubleshoot further. Please contact them via chat or phone here.
That was not much help...
How many networks do you think we have ??...Im not a company...need just one...
Tested both wifi and cable in the network I have.
I start to regret I extended this service for another year...
//Gunnar
Hi Segepe,
As mentioned in the previous post, I would suggest you to get in touch with our support team via chat or phone here so that this case can be investigated further.
Thank you