URGENT! - Forum profile issue.

Simon-1
Simon-1 Posts: 2
in News and Feedback

@Laksh  @Ben  @Ville

 

What is going on??  I tried to log in to answer a post, and was forced to choose a new 'nickname', when I already have one (Simon).  I now find that I seem to have a new profile, so all of my previous profile information, including post counts, macros, and forum status has been lost.

 

Please sort this out as a matter of urgency.  I have been involved with this community as a beta tester and forum helper for several years, and I don't wish to start again with a new profile.

 

Many thanks,

 

Simon (Former VIP with more then 2000 posts!).

Ukkonen
1Like

Comments

  • Laksh
    Laksh Posts: 4,444 Community Manager

    Hello @Simon-1 (Simon), @Ukkonen (Ukko),

     

    Yes, we are aware of this issue. Our team is working on this currently to resolve it. There is no ETA yet but I will keep you updated as soon as I have any update.

     

    Ukko
    1Like
  • Simon
    Simon Posts: 2,661 Superuser

    Well, I seem to be back to my old self again.  :)

    Ukko
    1Like
  • Laksh
    Laksh Posts: 4,444 Community Manager

    Hello Everyone,

     

    Thank you for updating us. Indeed, there was a fix for this issue yesterday.

    Ukko
    1Like
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