SUBSCRIPTION

After a computer breakdown I tried to install freedom using my (still not expired) subscription code. When I pass the code it says that the code is not valid. How to solve this problem.

Comments

  • LakshLaksh Posts: 4,432 Community Manager

    Hi rasp1718,

     

    May I know if you are using the recent version of Freedome to install? If not, please try to download a new copy from here in order to install it freshly.

     

    Is this a multi device subscription? Are there any other devices using this subscription?

  • LakshLaksh Posts: 4,432 Community Manager

    Hi rasp1718,

     

    Please also have a look at the articles here and here in order to know more about how the license transfer works and the common reasons why the code does not work.

This discussion has been closed.