Netsh.exe fails message Win 7

Jennteal

I'm getting this error message:"Your encrypted VPN connection cannot be created because of issues with network configuration (netsh.exe fails). Please check that you have IPv6 traffic enabled."
when I click the freedome on button.

 

My OS is win 7 and I tried both of these (thought even if win 10 it might work) and neither did. https://community.f-secure.com/t5/F-Secure/After-a-Windows-10-upgrade/ta-p/72732

 

Then-
When I tried to do this one part C doesn't show up instead I'm prompted to allow program to make changes to computer. Should I allow changes?

There seems to be a problem with some Windows versions regarding IPv6. Your Windows network properties may show IPv6 enabled, but in reality, it is still in a disabled state for some reason. To fix this, edit the Windows Registry with the standard Windows registry editor REGEDIT.EXE: a. Click the Start button.
b. In the search box, type in regedit.exe, and press Enter.
c. Expand HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TCPIP6\Parameters.
d. If it has DisabledComponents of type DWORD and value ff, then your TCPIP6 is disabled. Change value to 0 to enable IPv6.
e. After changing this, reboot the computer for the setting to take effect.

 

or any other ideas?? Thanks!

Ukko

Hello,

 

There was topic with unofficial workaround-suggestion (as total try to reset settings):

https://community.f-secure.com/t5/F-Secure/vpn-not-enabled-please-check/m-p/72642/highlight/true#M1906

 

But good to know some points:

 

--> Does Freedome works before (with this device)? There can be some other troubles (in fact) and such notification just as generic one.

--> Did you mean that next registry-path:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TCPIP6\Parameters.

with this item "DisabledComponents" and values like "ff" -> if, yes, maybe it may ask to 'allow changes' during editing it (but probably it should ask before opening regedit).

 

Maybe good to contact direct F-Secure Support Channels (chat as example):

https://www.f-secure.com/en/web/home_global/contact-support

Support Agents with abilities to perform certified remote help (if required).

 

Thanks!

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@Jennteal

This netsh.exe is situated
C:\Windows\System32\netsh.exe

It is fine, that you can use regedit!
I tested above mentioned values in Win 7. It is easy to change values.
And back. But I don't know, how does it work with Freedome.

Good luck!
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