既存のMy F-Secureアカウントを更新する代わりに、誤って新しいF-Secure SAFE / TOTAL / ID PROTECTIONサブスクリプションをアカウント外で購入してしまいました。私は何をすべきか？

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既存のMy F-Secureアカウントを更新する代わりに、誤って新しいF-Secure SAFE / TOTAL / ID PROTECTIONサブスクリプションをアカウント外で購入してしまいました。私は何をすべきか？ - F-Secure Community

Issue:

既存のアカウントを更新する代わりに、新しいF-Secure SAFE/TOTAL/ ID PROTECTIONサブスクリプションを購入した

Resolution:

続行する方法にはいくつかのオプションがあります。

新しいライセンスで新しいアカウントを作成した場合は、次のことができます。

右隅にある自分の名前をクリックして期限切れの F-Secure プログラムからログアウトし、 [ログアウト]を選択。
完全にログアウトしたら、次のダイアログボックスで [後で] をクリックします。
F-Secure プログラムを再度起動すると、ログインを求めるプロンプトが表示されます。
更新されたF-Secure SAFE、F-Secure TOTAL、または F-Secure ID PROTECTIONアカウントの新しい認証情報を引き続き使用してください。
インストールを完了する

あなたは（別のメールアドレスで）新しく購入サブスクリプション>アクティブにして、それは既存のアカウントにマージされるように連絡先たくなかった場合はF-Secureのサポート支援のために。

注: 別のメールアドレス(お持ちの場合) で新しいアカウントを作成し、 F-Secure SAFE の再インストールに進むこともできます。

Article no: 000001667

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