Issue:
I want to stop receiving spam/scam emails, can an F-Secure product such as SAFE or Internet Security help me?
Resolution:
An F-Secure product does not control or read your emails thus it is unable to stop spam or scam emails. If your email account is affiliated with any Internet Service Provider (ISP), please call them for support.
Generally speaking, prevention is the most important method. Do not give your address to every website. If a suspicious site requires your email address during registration, rather use a free, insignificant address. Email addresses are also collected from news groups and mailing lists if the messages are published somewhere. Maybe the most important thing: Never follow the spam messages' advice to unsubscribe. These are almost always scams to ensure your address is working. If your email account is affiliated with any Internet Service Provider (ISP), please call them for support. Everybody makes mistakes sometimes – this is why it is important to also install anti-malware software (e.g. F-Secure TOTAL) on your devices and keep it up to date, which can protect you in cases you accidentally click a wrong link or open a wrong file.
Maybe the most important thing: Never follow the spam messages' advice to unsubscribe. These almost always scam to ensure your address is working.
You can refer to the following articles to learn more:
Article no: 000005303
