I did not receive confirmation email after creating F-Secure SAFE, TOTAL, ID Protection or FREEDOME account

Issue:

Resolution:

Often the confirmation emails to your F-Secure SAFE, TOTAL, ID Protection or FREEDOME account might go to another folder in your email account. You may also verify, if you registered with a correct email address.

Try the following:

Login to My F-secure account
At the "Confirm your account. If you did not receive confirmation, try again", click Try again
Go to your email account
Check all folders (especially inbox, junk and spam folders)
Confirm the account by following that emails instructions

If above failed, reset password and try again.

Article no: 000002806