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I have difficulties in accessing online casinos when FREEDOME VPN is on
I have difficulties in accessing online casinos when FREEDOME VPN is on This topic explains why some online casinos may block your user account when using FREEDOME VPN. Symptoms You try to access an online casino but the connection is blocked. Diagnosis To prevent stolen user accounts from being abused, some online…
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After a Windows 10 upgrade, FREEDOME prompts an IPv6 error message
After a Windows 10 upgrade, FREEDOME prompts an IPv6 error message Once you have upgraded your computer to Windows 10, a VPN initialization error message is displayed. Symptoms After you upgrade to Windows 10 from Windows 7, Windows 8 or Windows 8.1, FREEDOME VPN may display a "VPN initialization error" message and asks…
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My FREEDOME VPN connection has started to drop often
My FREEDOME VPN connection has started to drop often This topic explains why the FREEDOME VPN connection has started to drop abruptly. Symptoms I have noticed that, at times, my FREEDOME VPN connection is cut off. Diagnosis If your FREEDOME VPN connection is often cut off, you may have an optimizer app that is running on…
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FREEDOME VPN icon not shown on iOS when using a wired internet connection
FREEDOME VPN icon not shown on iOS when using a wired internet connection If you use a wired network connection via Firewire-USB and USB-ethernet adapters on your iPhone or iPad while FREEDOME VPN is turned on, the iOS operating system will not show the VPN icon on the top of the screen. Despite this, the network traffic…
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FREEDOME VPN shows an error message about OpenGL 2.0 driver
FREEDOME VPN shows an error message about OpenGL 2.0 driver This topic explains what to do if your computer does not have the latest video adapter drivers installed. Symptoms When using FREEDOME VPN, you may see an error message about missing OpenGL 2.0 drivers. Diagnosis A probable cause for the above error message is…
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Unable to connect to a public WiFi network when FREEDOME VPN is on
Unable to connect to a public WiFi network when FREEDOME VPN is on This topic explains why sometimes when FREEDOME VPN is on you cannot connect to a public WiFi network. Symptoms I try to connect to a public WiFi network. To ensure that I can safely use the network, I have FREEDOME VPN turned on. However, I can't connect…
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FREEDOME VPN connection drops frequently on Samsung devices
FREEDOME VPN connection drops frequently on Samsung devices This topic explains what to do if the FREEDOME VPN connection drops often on Samsung devices. Symptoms You are getting unstable FREEDOME VPN connection, or experiencing intermittent connection drops when connected to FREEDOME VPN on some Samsung devices.…
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My network connection suddenly slows down with FREEDOME VPN
My network connection suddenly slows down with FREEDOME VPN This topics explains what to do if the network connection abruptly slows down when FREEDOME VPN is on. Symptoms My network connection suddenly slows down when FREEDOME VPN is on. Diagnosis The combination of some third-party networking products and FREEDOME VPN…
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Why does FREEDOME not work in the United Arab Emirates and other Persian Gulf area countries?
Why does FREEDOME not work in the United Arab Emirates and other Persian Gulf area countries? This topic explains why FREEDOME VPN does not work in the United Arab Emirates and other Persian Gulf area countries. Symptoms The FREEDOME VPN app cannot connect to any of the FREEDOME VPN servers when the device is in the…
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Why is Windows requesting a digitally signed driver?
Why is Windows requesting a digitally signed driver? This topic explains why Windows is requesting a digitally signed driver when you are installing FREEDOME VPN on a Windows 7 computer. Symptoms If you're trying to install FREEDOME VPN on Windows 7, you may see the following error message: Windows needs a digitally…
