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is Chat Support alive?

Aspirant

is Chat Support alive?

Hi F-Secure community.

 

is chat support alive? i just wait 25 minutes but still only have this message: Connected. A support representative will be with you shortly.

3 REPLIES 3
F-Secure Product Expert
F-Secure Product Expert

Re: is Chat Support alive?

Hello Mr Parham, 

 

Our chat should be working as usual.  You might have tried to connect at a busy time, but rest assured that we try to keep the waiting time of our customers as short as possible. 

 

Can we help you to resolve the challenge you are facing here in our community? 

 

If you didn't manage to reach someone through chat, you could alternatively try our phone lines.

 



Best Regards

-Ben

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Aspirant

Re: is Chat Support alive?

Thanks there.

 

but i prefer Chat,

 

if Chat Support is Ok, then there is something wrong with your ChatSupport and Iranian IPs,

in my country i asked 3 others, everyone just keep got that message : a technician will be with you in shortly...

 

Best Regards,

Parham

F-Secure Product Expert
F-Secure Product Expert

Re: is Chat Support alive?

Our chat has been busy in the last few days but there should not be any limitation to reach us from Iran.



Best Regards

-Ben

_________________________________

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.