FS-protection 'licence expires in 5 days'

Scholar

Re: FS-protection 'licence expires in 5 days'

With the notification popping up every other minute, and making noise, it can get obstructive to whatever you are using the PC for, (movies, games). Since we have to wait for the beta licenses to be extended we can't get rid of it that way.

 

I found you can disable it from the control panel. Go to "Security and Maintanance". There, click"Change Security and Maintance settings" and uncheck "Virus protection" in the "Security messages" section.

Patron

Re: FS-protection 'licence expires in 5 days'

I do agree, once a minute on three devices simutanously is offensive.

With Win 10 Force upgrade the notification comens only once in an hour and you can kill the current instance with task manager.

 

https://community.f-secure.com/t5/user/viewprofilepage/user-id/163

are you saying that there is other sofware that will do this as well?

F-Secure

Re: FS-protection 'licence expires in 5 days'

Hi,

 

If you're talking about Windows 10 notification, there's nothing we can do. It's controlled by Microsoft. The same notification is enforced for all AV vendors.

 

If fs protection Action Center is popping up every 3 minutes, then please create a bug report.

 

Ville

(F-Secure R&D)

 

Aspirant

Re: FS-protection 'licence expires in 5 days'

Well, FS-Protection has just auto-renewed.

 

''Subscription updated sucessfully,. fs protection subscription is now valid until 07/12/2016

 

Thank you for staying with us''

 

Now woth any luck the annoying pop-up reminder should no longer appear evey time I log on and every 10 mins afterwards!

Scholar

Re: FS-protection 'licence expires in 5 days'

I at least meant the windows 10 notificaton. It popped up for me every other minute or so, the AV itself was not complaining at all. The setting I found controls windows 10 notifications related to installed AV, and only disables the windows 10 reminder notification, no fs protection settings were changed.

 

I'm still waiting on the renewal.

Superuser

Re: FS-protection 'licence expires in 5 days'

Subscription has updated on my Windows 7 machine, so I assume it will also do so for my Windows 10 device, which I won't get to until later today.

 

One other way I found to kill the notification on W10 was to right click the tray icon, and select Quiet Mode - but, of course, that would also stop other notifications.

Superuser

Re: FS-protection 'licence expires in 5 days'


@Ville

wrote:

Hi

 

Windows 10 has different notification about expiry, the operating system takes over notifying when there is less than 5 days remaining. Older Windowses don't have this and our product handles the notifications.

 

It's good that we see this in action in beta.

 

 


Hello, Thanks for response.

 

I think that I can to understand/feel type of current notification too.

 

Maybe this is can be partly same with "design" about Windows 10 expired license prompt (for protection-solution), where possible to use "find other/else solution", "re-buy" or "uninstall" (but both variants probably close-related with FS Protection design... and not so "lovely" for re-created each minute).

 

Thanks.

Superuser

Re: FS-protection 'licence expires in 5 days'

that's the consequence imo of what they call "toast notifications" I have the same behvior with some other apps: it's not what I'd call a bug on F-S side
Patron

Re: FS-protection 'licence expires in 5 days'

Started my Win 10 PC today first time since last week. First the expiry notifcation, but by the time I got into checking my subscription it is valid for another six months.

Patron

Re: FS-protection 'licence expires in 5 days'

I started again another PC with TP a couple days after the expiry.

Got a notice that subscription had expired.

The options were to buy new (if I recall correctely) or to uninstall.

Not other options eg. close, pause do something else etc.

The ony way I could get past that was to open the task manager.

After that the message screen was still there, but i could do other things.

By to the time I got to my subscriptions I could see the subscription had been extended.

 

Don't like that kind of sticky messages which give you no real options to ignore.