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Turn off incessant (every 20 seconds!) popup for subscription renewal

Turn off incessant (every 20 seconds!) popup for subscription renewal

I know you want to warn us that our subscription is about to expire, but why do you believe it necessary to have such an annoying, incessant reminder..every 20 SECONDS...seriously???

 

that level of badgering is making me think about buying another provider's services.  We don't like being hassled into purchasing.... we buy it because it's good.

 

Please turn that off..or at least reduce the frequency to once a day or so.

5 Comments
Novice

I am experiencing a similar problem. Sometimes I am getting a couple within a minute but then the frequency can reduce to once every five minutes. This is excessive. Can someone tell me how to switch this off. I really would like to leave the renewal for a couple more days as I am a little strapped for cash right now. Have to say that I am tempted to look for another product too. 

 

I am not exaggerating regarding frequency of reminders. It's like that drip drip water torture thing. Bit of a turn off ........... ;-)

I signed up just to add my voice to this complaint. Once every minute or two is well beyond the pale of excessive.  Once a day is PLENTY.  I'm planning to uninstall the program and use something else just because the badgering is so ridiculous.

There needs to be a simple, easy-to-use method to turn off the reminders -- something like a check box for 'please do not remind me again for 24 hours' added to the popup.

Novice

Enough is enough. I decided not to renew my company's f-secure safe subscription because of these messages.

Novice

Why antagonise your customers!

I was happy to renew nearer the time but this is making me look to other vendors. Minute reminders are not acceptable.

Novice

I'll admit I'm "only" getting this once a day, but come on! I have more than a month before the subscription expires. How about once a week when you're six weeks out, twice a week when you're four weeks out and daily when you're two weeks out? It feels like ransomware -- pay up or we'll bug you 'til the end of time.