I have lost my Freedome account ID

Aspirant

I have lost my Freedome account ID

Hi - I'm pretty sure I have a multi-platform subscription; and it's active on my computer but not on my mobile. I can't find the account ID/key. Can you please help?

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Superuser

Re: I have lost my Freedome account ID

Hello,

 

If it is not possible to find purchase/confirmation letter in your mail-folders (mail-service) -- maybe it is good to contact direct F-Secure Support Channels (chat as example) as most valid designed step:

https://www.f-secure.com/en/web/home_global/contact-support

 

With information about your purchase - most likely - Support with abilities to re-trigger mail-letter with credentials (licence activation key or so).

 

Thanks!

2 REPLIES 2
Highlighted
Superuser

Re: I have lost my Freedome account ID

Hello,

 

If it is not possible to find purchase/confirmation letter in your mail-folders (mail-service) -- maybe it is good to contact direct F-Secure Support Channels (chat as example) as most valid designed step:

https://www.f-secure.com/en/web/home_global/contact-support

 

With information about your purchase - most likely - Support with abilities to re-trigger mail-letter with credentials (licence activation key or so).

 

Thanks!

Aspirant

Re: I have lost my Freedome account ID

Thank you for your advice and the contact details!