I have lost my Freedome account ID

KarinEnskog

Hi - I'm pretty sure I have a multi-platform subscription; and it's active on my computer but not on my mobile. I can't find the account ID/key. Can you please help?

Ukko

Hello,

 

If it is not possible to find purchase/confirmation letter in your mail-folders (mail-service) -- maybe it is good to contact direct F-Secure Support Channels (chat as example) as most valid designed step:

https://www.f-secure.com/en/web/home_global/contact-support

 

With information about your purchase - most likely - Support with abilities to re-trigger mail-letter with credentials (licence activation key or so).

 

Thanks!

KarinEnskog

Thank you for your advice and the contact details!