Thank you for sharing your personal experience about F-secure Freedome VPN, and sorry for the trouble you went through. We are happy to offer a 30-day money back guarantee for all purchases made on the F-Secure web site or through google playstore.
If you want to request a refund for your Google Play Store purchase of F-Secure Freedome, then please get in touch with our F-secure Support and please provide the following information to process the refund request:
1. Product name & price. For example: 1 month, fixed term (F-Secure Freedome VPN) 2. Google order number: format example: GPA.1234-5678-9012-34567 3. Customer email (Google ID) 4. Order date