f-secure mobile password

Novice

Re: f-secure mobile password

my trusted number is the number of the device which i need to get the security code of i 

F-Secure

Re: f-secure mobile password

Hi Moon,


Regarding your information, do you refer to the trusted number is the same number as your mobile phone number?

 

Using the SMS alert
You can set Anti-Theft to alert you with an SMS message when somebody changes the SIM card in your
device.
To use the SMS alert:
1. In the main view, open Anti-theft.
2. In the Anti-theft menu, select Settings.
3. Select Trusted number.
The Trusted number dialog opens.
4. Specify the phone number where the SMS text message should be sent when the SIM card in the device
is changed.

 

When the SMS alert is turned on, you receive an SMS text message when the SIM card in your device is
changed.

 

Andy

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Scholar

Re: f-secure mobile password

sir,

what do you mean about the trusted number? Is it the number Of sim I used on that device? thanks

F-Secure Product Expert

Re: f-secure mobile password

Hi venjie,

No. The Trusted number is the trusted phone number you have entered during the activation of Anti-Theft feature.

See here for how to reset your Security Code with Trusted Number.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

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Novice

Re: f-secure mobile password

After ı send to sms my number #RESET# after my phone is unlocked after my phone is lock ????? :///

F-Secure Product Expert

Re: f-secure mobile password

Hi mrsamet94,

I'm unclear on your issue, kindly explain further. However, the #RESET# command is not valid.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

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Novice

Re: f-secure mobile password

i have not added trusted no. in f secure anti theft..kindly inform me how to reset security code as my phn(nokia e5) is unlocked and i cannot operate it...

rply as soon as possible...plz

F-Secure Product Expert

Re: f-secure mobile password

Hi SPand,

Please contact our support. The Security code can be reset after verification but this cannot be done in Community.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

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Scholar

Re: f-secure mobile password

I have this phone Nokia E7 which I have forgotten the unlock code and I have set a trusted number which number can the trusted number going to send the #UNLOCK# to  is the mobile phone number (SIM) that was inside or the new inserted (SIM number) that is  where I got confused.

Note it works fine with the SIM that is inside now but i want to make use of another SIM when i put that i requires the security code of F-Secure version 6.60(16462)

F-Secure Product Expert

Re: f-secure mobile password

Hi difonet,

I'm not sure I understand your question correctly. Normally we would recommend to setup the Trusted Number to your second mobile number or mobile number of your family member. When the SIM is changed it will receive a SMS telling the new phone number.

Watch this video here for more details.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

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