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The key does not work

Novice

The key does not work

Yesterday we bought a new permeation key for up to 3 computers but when we write the code, we get error message. You can not complete the operation
2 REPLIES 2
Advocate

Re: The key does not work

(I assume you're not in Beta program and you posted in the wrong board)

 

If you copy/paste the subscription key from the confirmation email, have you verified you only get the subscription key and not any other characters like space? It should be in a format like this: XXXX-XXXX-XXXX-XXXX-XXXX

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F-Secure

Re: The key does not work

@Ellan81 @NikK 

 

Hi Ellan!  I've moved your post to the Home Security board.  Please follow-up on the discussion here :)

 

// Chrissy

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