The key does not work

Ellan81
Ellan81 Posts: 1
in Web Browsing
Yesterday we bought a new permeation key for up to 3 computers but when we write the code, we get error message. You can not complete the operation
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  • NikK
    NikK Posts: 903 Forum Champion

    (I assume you're not in Beta program and you posted in the wrong board)

     

    If you copy/paste the subscription key from the confirmation email, have you verified you only get the subscription key and not any other characters like space? It should be in a format like this: XXXX-XXXX-XXXX-XXXX-XXXX

    Give Kudos to say "thanks". Click "Accept as Solution" to inform others when your issue's been solved
    Need more help? Submit a Support Request or chat / call F-Secure support
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  • [Deleted User]
    [Deleted User] Posts: 0

    @Ellan81 @NikK 

     

    Hi Ellan!  I've moved your post to the Home Security board.  Please follow-up on the discussion here :)

     

    // Chrissy

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