SAFE subscription

Novice

SAFE subscription

HUR SKRIVER JAG REDAN KÖPT 3SAFE

 

 

EDIT:Changed title & Moved to proper board

1 ACCEPTED SOLUTION

Accepted Solutions
Supporter

Re: SAFE subscription

Hi,

 

The personal code you get when you buy Safe is supposed to be used when you register the account.

So to fix this you have to either log in to your test account and go to tab "account information" and then remove the trial account to be able to re register a Safe account with the same email address and with your personal Safe code here: https://mysafe.f-secure.com/register/box?locale=sv_SE

 

Or you can contact the support here to get help with it:

https://www.f-secure.com/sv_SE/web/home_se/support/support-request

or contact us by chat:

https://www.f-secure.com/sv_SE/web/home_se/support/contact-chat

View solution in original post

4 REPLIES 4
F-Secure Product Expert
F-Secure Product Expert

Re: SAFE subscription

Hello @IS1919 ,

 

Unfortunately our community is currently  not localized in Swedish. Could you explain in more details the issue you are facing with your SAFE licenses?

 

Where did you purchase these licenses from?

 

PS: I moved your post to the most relevant board.



Best Regards

-Ben

_________________________________

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Supporter

Re: SAFE subscription

Hi, IS1919!

 

If you rather want to take the support in swedish you can make a support request on the following site:

https://www.f-secure.com/sv_SE/web/home_se/support/support-request

 

or contact us by chat:

https://www.f-secure.com/sv_SE/web/home_se/support/contact-chat

-Best Regards
Johannes
Novice

Re: SAFE subscription

Hi

i have bought a Box with SAFE (XXXXXXXXXXXXXXXX)

i have registered at the My SAFE page and got a 30days trial

but where do i put my personal code in the box to get my full licens

the personal code dont look like a key so that dont work

 

/Niclas

 

EDIT: REMOVED PERSONAL DATA

Supporter

Re: SAFE subscription

Hi,

 

The personal code you get when you buy Safe is supposed to be used when you register the account.

So to fix this you have to either log in to your test account and go to tab "account information" and then remove the trial account to be able to re register a Safe account with the same email address and with your personal Safe code here: https://mysafe.f-secure.com/register/box?locale=sv_SE

 

Or you can contact the support here to get help with it:

https://www.f-secure.com/sv_SE/web/home_se/support/support-request

or contact us by chat:

https://www.f-secure.com/sv_SE/web/home_se/support/contact-chat

View solution in original post