I have been using a program for a while now, and it has always been fine, the definition update now flags it as a generic trojan and quarantines it, how can i get f-secure to understand it's a false positive and allow me to keep using my program?
I even re-downloaded the program from the author and checked his virus-scan logs to make sure, but it is still getting flagged, I trust the author of the program but can no longer use the software.
The program in question is dugiguides_1.0.7.exe from ultimatewowguide.com, here is the link to the virus scan as well.
Deepguard also classes the program as harmful.
Any suggestions or help greatly appreciated. (and yes, i play WOW along with a number of other MMO's so i love f-secure as it keeps me safe)
You can upload the file to https://analysis.f-secure.com/ as a false positive and the file will then be checked and allowed.
If you want some kind of feedback when its ok please register and send the file from that account.
OK, after a bit of faffing around, i managed to get it uploaded to be checked, forgot i had to turn of anti-virus checking so i could restore the file from quarantine to allow it to be uploaded, was going round in circles there...will wait and see what happens, thanks
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