Welcome to F-Secure Community !
Here is the steps to switch off Parental Control in F-Secure SAFE for Mac:
Go to SAFE Account https://my.f-secure.com, login in to your account with your username and password > Click on My child's device > Select Time Limits and click the On/Off button at the top right & the same steps for Content Filtering.
Thank you for your reply. Unfortunately I don't have a SAFE account.
F-Secure SAFE is included with my internet access subscription.
I informed my internet provider something is wrong with the download.
I never had any issues with previous versions of F-Secure SAFE.
Thank you, I did. My internet provider forgot to implement the feature.
Their advice: switch off Browser Protection. Not really a solution.
Do you mean you need to turn off Browsing Protection so you can enable Parental Controls?
Can I know what's your internet provider? I can check if how the Parental Control was implemented for your provider.
Sorry for my reply. I am only an F-Secure user (their home solutions).
Did you already contact XS4ALL about this? The information from XS4ALL is that they get a customized F-Secure implementation and that F-Secure decides which components are enabled.
Sounds that your experience is about such trouble:
Or 'one fix' can be valid for both situations.
Thanks for this information!
Indeed this is the problem and good to read a fix will be released:
"That being said , the issue is Safe activation component makes Parental Control enabled even this feature is not avialable for the customers to manage, as result the websites with Categorization Shopping & bidding are automatically Blocked.
Our backend has managed to reproduce the problem and still working on it as soon as the fix will be released through F-secure Update in the next maintenance release for F-secure Safe for Mac 17.4 R1.
ETA expected to be in next two weeks ( Mid of November 2018). Meanwhile, we apologise for the inconvenience that it may have caused you, and we appreciate your understanding as we continue to improve our customer experience."
This topic has been closed due to inactivity. If you would like to discuss this topic further, please start a new post.
You can reference this topic in your post by adding this link: