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How do I find my ACCOUNT ID?

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Novice

How do I find my ACCOUNT ID?

Hi, as subject suggests- where or how do I find my account ID I need to install my total on mobile devices.

 

Edit: When I use my subscription ID/reference ID, I get an error message: “The ID was not correct, please try again.”

 

Thx 

1 ACCEPTED SOLUTION

Accepted Solutions
Superuser

Re: How do I find my ACCOUNT ID?

Hello,

 

Sorry for my reply. I'm also only F-Secure user (their home solutions).

 

Just because "F-Secure Total" is a package for F-Secure SAFE and F-Secure Freedome -> does your experience is about try to install F-Secure Freedome? And does it Android device?

 

But, in general, there should be an option to 'login' under mobile application (even for SAFE or Freedome) to your F-Secure TOTAL Account (My F-Secure Account) and activate Total-licence under device by such step. And maybe "ID" is needed for another type of subscription (when Freedome-only is purchased as solution).

 

Some Knowledgebase articles about "F-Secure TOTAL" with potential related concern: 

Thanks!

1 REPLY
Superuser

Re: How do I find my ACCOUNT ID?

Hello,

 

Sorry for my reply. I'm also only F-Secure user (their home solutions).

 

Just because "F-Secure Total" is a package for F-Secure SAFE and F-Secure Freedome -> does your experience is about try to install F-Secure Freedome? And does it Android device?

 

But, in general, there should be an option to 'login' under mobile application (even for SAFE or Freedome) to your F-Secure TOTAL Account (My F-Secure Account) and activate Total-licence under device by such step. And maybe "ID" is needed for another type of subscription (when Freedome-only is purchased as solution).

 

Some Knowledgebase articles about "F-Secure TOTAL" with potential related concern: 

Thanks!