How do I find my ACCOUNT ID?

JakeT

Hi, as subject suggests- where or how do I find my account ID I need to install my total on mobile devices.

 

Edit: When I use my subscription ID/reference ID, I get an error message: “The ID was not correct, please try again.”

 

Thx 

Ukko

Hello,

 

Sorry for my reply. I'm also only F-Secure user (their home solutions).

 

Just because "F-Secure Total" is a package for F-Secure SAFE and F-Secure Freedome -> does your experience is about try to install F-Secure Freedome? And does it Android device?

 

But, in general, there should be an option to 'login' under mobile application (even for SAFE or Freedome) to your F-Secure TOTAL Account (My F-Secure Account) and activate Total-licence under device by such step. And maybe "ID" is needed for another type of subscription (when Freedome-only is purchased as solution).

 

Some Knowledgebase articles about "F-Secure TOTAL" with potential related concern: 

• https://community.f-secure.com/t5/F-Secure-TOTAL/How-do-I-take-F-Secure-TOTAL/ta-p/105763
• https://community.f-secure.com/t5/F-Secure-TOTAL/I-already-have-FREEDOME/ta-p/99407
• https://community.f-secure.com/t5/F-Secure-TOTAL/How-to-take-FREEDOME-into-use/ta-p/86321
• https://community.f-secure.com/t5/F-Secure-TOTAL/Is-there-a-single-installer-for/ta-p/86314

Thanks!