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Advisor
Posts: 930
Registered: ‎06-06-2011
Accepted Solution

F-Secure Uninstallation Tool.exe and Easy Clean Beta

Does anyone try the F-Secure's UninstallationTool.exe?

 

I did try out these tools and found that it cannot remove the Encrypted Quarantine Folder...

 

No matter how I try to delete the folder it won't remove the File directory completely!

 

http://support.kaspersky.com/kis2010/error?qid=208280259

 

Well there seems to be  a new Beta for F-Secure's  Easy Clean.

 

http://www.f-secure.com/en/web/labs_global/removal/easy-clean

 


Accepted Solutions
Junior Advocate
Posts: 709
Registered: ‎30-05-2011

Re: F-Secure Uninstallation Tool.exe and Easy Clean Beta

Hi,

 

we use it almost daily at one of our customers :-)

 

Why do you want to iuninstall?

What Version of F-Secure was installed?

Try in safe mode.

 

Matthias
----------
perComp is a Gold Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de

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Scholar
Posts: 1
Registered: ‎28-10-2012

Re: F-Secure Uninstallation Tool.exe and Easy Clean Beta

Ran 2012 version, very happy with it. However, after extending the member period for another year, everything went wrong. First it told me that I had 10 days left after giving the update code.  Oh by the way, google chrome also crashed al of a sudden... Uninstalled the f-secure, loaded a testversion instead and after that I tried to enter the code again to upgrade: "This code is allready in use".... (no kidding). Did a system recovery to an earlier date. In the mean time the system told me while installing f-secure again that there were conflicitng versions and if I wanted to have it taken away. Sure, as long as I can get my program running like before, go ahead. Install finished, reboot and voila, No f-secure to be found??? So, decided to take care of deletion myself. But no way mr. Can't find data so no deletion possible. WTF to that! Aparrently there is still a version 2009 in my system but I cannot get rid of this. Somewhere along the line I think I saw the possibility passing by on the screen which said I had to remove it through a special program provided by f-secure to delete it in the right way. Nope, can't find it on the help pages. So... who can help me out here?

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Scholar
Posts: 1
Registered: ‎08-10-2013

Re: F-Secure Uninstallation Tool.exe and Easy Clean Beta

[ Edited ]

You can Manually delete F-Secure


1. Go to registry (Press Ctrl+R then type regedit hit enter)

2. In REGISTRY Press Ctrl+F then type f-secure

3. Delete All the result

 

Shorcut key

Press F3 to find next

Press Del to delete

Press Enter click Yes . . .

 

Reminder : Make sure that you only delete the Item with F-SECURE word

 

Agent Rosh -

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All Replies
Junior Advocate
Posts: 709
Registered: ‎30-05-2011

Re: F-Secure Uninstallation Tool.exe and Easy Clean Beta

Hi,

 

we use it almost daily at one of our customers :-)

 

Why do you want to iuninstall?

What Version of F-Secure was installed?

Try in safe mode.

 

Matthias
----------
perComp is a Gold Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de
F-Secure
Posts: 106
Registered: ‎30-05-2011

Re: F-Secure Uninstallation Tool.exe and Easy Clean Beta

Hi Rusli,

 

Uninstallation tool Version 3.0 build 1430 and later doesn't remove the F-Secure Quarantine Repository by default any more.

Advisor
Posts: 930
Registered: ‎06-06-2011

Re: F-Secure Uninstallation Tool.exe and Easy Clean Beta

[ Edited ]

MJ Comp,

 

Please see message below.

 

I did try the safe mode. Nothing works!

Advisor
Posts: 930
Registered: ‎06-06-2011

Re: F-Secure Uninstallation Tool.exe and Easy Clean Beta

You are absolutely right!!!

 

It doesn't seems to uninstall it completely!

 

Did anyone of you here face the same problem?

F-Secure
Posts: 106
Registered: ‎30-05-2011

Re: F-Secure Uninstallation Tool.exe and Easy Clean Beta

Hi Rusli,

 

Just to clarify. This is not a 'problem' but actual (desgined) feature of the uninstallation tool.

Scholar
Posts: 31
Registered: ‎01-02-2012

Re: F-Secure Uninstallation Tool.exe and Easy Clean Beta

If there are files that you can't remove from your system, always try to do a safe mode which is more convenient on removing different types of files.

Advisor
Posts: 930
Registered: ‎06-06-2011

Re: F-Secure Uninstallation Tool.exe and Easy Clean Beta

Well F-Secure need to remove it or else if a user intends to change his mind he need to use other antivirus software vendor to install it, he will face some difficulty problems.

 

F-Secure need to issue a fix for this.

Advisor
Posts: 930
Registered: ‎06-06-2011

Re: F-Secure Uninstallation Tool.exe and Easy Clean Beta

[ Edited ]

Hi

 

Did that, nothing works on safe mode.

 

Like I said F-Secure need to fix this thing...

 

It's Encrypted folder for Quarantine!

F-Secure
Posts: 106
Registered: ‎30-05-2011

Re: F-Secure Uninstallation Tool.exe and Easy Clean Beta

Hi Rusli,

 

As I said before -- this is an actual designed feature. There's a command line switch for the uninstallation tool for removing the Quarantine Repository as well. You can obtain it by contacting our support.

Accepted Solution [ by MJ-perComp ]

Hi,

 

we use it almost daily at one of our customers :-)

 

Why do you want to iuninstall?

What Version of F-Secure was installed?

Try in safe mode.

 

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