F-Secure Mobile Security / F-Secure Safe for Android

Aspirant

F-Secure Mobile Security / F-Secure Safe for Android

I can not run any version of F-Secure Mobile Security or F-Secure Safe for Android. When I try to activate the application notice appears:

IMG_20150414_135808.jpg

 Previously, there was no such problems. ( Android 4.0.4 )

1 ACCEPTED SOLUTION

Accepted Solutions
F-Secure Product Expert
F-Secure Product Expert

Re: F-Secure Mobile Security / F-Secure Safe for Android

Hello Waver1der,

 

Could you try to look for any old F-Secure message and delete it as it could block the activation now.

 

If that doesn't help, please open a support ticket so that our support can look into it. 



Best Regards

-Ben

_________________________________

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4 REPLIES 4
F-Secure Product Expert
F-Secure Product Expert

Re: F-Secure Mobile Security / F-Secure Safe for Android

Hello Waver1der,

 

Could you try to look for any old F-Secure message and delete it as it could block the activation now.

 

If that doesn't help, please open a support ticket so that our support can look into it. 



Best Regards

-Ben

_________________________________

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Highlighted
Aspirant

Re: F-Secure Mobile Security / F-Secure Safe for Android

Hello Ben, thank you for feedback.
This problem appeared after I uninstall the last version of F-Safe for Android and install the latest version of F-Secure Mobile Security for Android from Google Play. Now I can't use any programs. When I try to activate any of these I receive such a notification, as in the screenshot. Used F-Secure Mobile Security for Android for about two years, never had such problems. ( Tried to install old versions of F-Secure Mobile or F-SAFE for Android, when you activate the same error).
Best regards.
F-Secure Product Expert
F-Secure Product Expert

Re: F-Secure Mobile Security / F-Secure Safe for Android

Did you find an remove old activation message that might have been present? 

 

Did you already proceed to open a support ticket?



Best Regards

-Ben

_________________________________

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Aspirant

Re: F-Secure Mobile Security / F-Secure Safe for Android

Today found a message received with an activation code from F-Secure, delete it. Install F-Secure Mobile Security, in the application up and running successfully. The problem with the activation of successfully solved. Thanks a lot for the help and support!
Best regards.