Error 51 with Steam and F-Secure trying to play games

Supporter

Error 51 with Steam and F-Secure trying to play games

Theres many games on Steam that we cant play with F-Secure on our systems:

 

https://support.steampowered.com/kb_article.php?ref=2235-YXVB-8261

 

And the worst thing is that none of those "fixes" work. You only need to have F-Secure on your system to not be able to play many games.Man Sad

8 REPLIES 8
Scholar

Re: Error 51 with Steam and F-Secure trying to play games

I also got a few problems with my game where it lead me to simply disable it for a while so I could play my games. A bit risky, but it's worth doing so.

Former F-Secure Employee

Re: Error 51 with Steam and F-Secure trying to play games

Hi patet,

If you encounter problems with legitimate programs being blocked by DeepGuard, you can try to clear Use advanced process monitoring. For maximal protection, DeepGuard temporarily modifies running programs. Because of this advanced process monitoring, some programs may fail. This happens to programs that check their own integrity.

Turn off advanced process monitoring

1. Open the F-Secure user interface and click Settings .
2. Select Computer and then Deepguard .
3. Clear the Advanced Process Monitoring check box.
4. Click OK and then Close .

For more information kindly visit our page here.




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Supporter

Re: Error 51 with Steam and F-Secure trying to play games

The thing is, nothing works with this problem, not disabling deep guard, not removing online safety, not turning computer security off... Tried all those and none worked... Smiley Sad

Senior Advisor

Re: Error 51 with Steam and F-Secure trying to play games

so, reinstall the game
Supporter

Re: Error 51 with Steam and F-Secure trying to play games

Why? It wont help.

 

The people at F-Secure and Valve need to fix this ASAP.

Supporter

Re: Error 51 with Steam and F-Secure trying to play games

Have you reinstalled the game and it doesn't help? Or are you assuming it wont help?

Supporter

Re: Error 51 with Steam and F-Secure trying to play games

Yes, I have tried and it didnt help

F-Secure Product Expert

Re: Error 51 with Steam and F-Secure trying to play games

Hi patet,

With regards to your enquiry, please log a ticket by contacting our support:
http://www.f-secure.com/en/web/home_global/support/contact

We would need more details on this issue, e.g. the game names and a FSDIAG of the affected system to investigate further.

To create FSDIAG file:
http://www.f-secure.com/en/web/home_global/support/contact/fsdiag

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

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