Error 51 with Steam and F-Secure trying to play games

patet
patet Posts: 57 Explorer

Theres many games on Steam that we cant play with F-Secure on our systems:

 

https://support.steampowered.com/kb_article.php?ref=2235-YXVB-8261

 

And the worst thing is that none of those "fixes" work. You only need to have F-Secure on your system to not be able to play many games.Man Sad

Comments

  • tripodzid
    tripodzid Posts: 32 Observer

    I also got a few problems with my game where it lead me to simply disable it for a while so I could play my games. A bit risky, but it's worth doing so. image

  • Hi patet,

    If you encounter problems with legitimate programs being blocked by DeepGuard, you can try to clear Use advanced process monitoring. For maximal protection, DeepGuard temporarily modifies running programs. Because of this advanced process monitoring, some programs may fail. This happens to programs that check their own integrity.

    Turn off advanced process monitoring

    1. Open the F-Secure user interface and click Settings .
    2. Select Computer and then Deepguard .
    3. Clear the Advanced Process Monitoring check box.
    4. Click OK and then Close .

    For more information kindly visit our page here.




  • patet
    patet Posts: 57 Explorer

    The thing is, nothing works with this problem, not disabling deep guard, not removing online safety, not turning computer security off... Tried all those and none worked... Smiley Sad

  • Janiashvili
    Janiashvili Posts: 454 Adventurer
    so, reinstall the game
  • patet
    patet Posts: 57 Explorer

    Why? It wont help.

     

    The people at F-Secure and Valve need to fix this ASAP.

  • motec-data
    motec-data Posts: 47 Explorer

    Have you reinstalled the game and it doesn't help? Or are you assuming it wont help?

  • patet
    patet Posts: 57 Explorer

    Yes, I have tried and it didnt help

  • Hi patet,

    With regards to your enquiry, please log a ticket by contacting our support:
    http://www.f-secure.com/en/web/home_global/support/contact

    We would need more details on this issue, e.g. the game names and a FSDIAG of the affected system to investigate further.

    To create FSDIAG file:
    http://www.f-secure.com/en/web/home_global/support/contact/fsdiag

    Thanks.


    Best Regards,
    Jayson

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