Why does the antivirus scanning icon only appear on 1 of my 5 devices under my subscription. Therefore I can only scan that one device which happens to be my mobile phone. Does this icon only go on to the first device loaded with the f-secure software?
Sorry for my reply.
Do you able to explain more... your experience about certain F-Secure solution as Home Users solution or maybe Business Users solution?
And do you talk about any remote-scan abilities or local under device?
Generally -> "scanning" option should be available under Windows, Mac, Android platforms;
iOS and Windows Phone not designed for such meanings (maybe based on things like: "not quite common to get indeed malware under this platform"; "not possible to perform scan filesystem under device");
You able try to contact direct F-Secure Support Channels (chat/phone); They certified to investigate your situation (about potential trouble with disappearing "antivirus scanning picture" or broken functionality of F-Secure installation on some devices) or to create proper advices.
As my own unofficial suggestions:
For proper answer should be known:
--> OS/platform of this five devices (Android, iOS, Mac, Windows or Windows Phone);
--> Version and type of F-Secure solution (F-Secure SAFE/Internet Security; solution for Business Users or something else);
-- How can I perform a full computer scan? (AV/IS/SAFE/TOTAL)
Platforms like Windows Phone or iOS 'protected' by F-Secure Safe Browser (and optional tweaks); Where access to known harmful-rated websites will be blocked; With other meanings -> maybe F-Secure able to think that it not possible to install malware (not by own steps) under this platform (?!); Or platform do not provide abilities to add "scanning"-features to software-application (as limitation of platform); Even it can be with a lot of rogue/scam tricks; And protection against malware under this platform can be based on their own research and tips for users (or platform's owner); For example, Microsoft published such article about Windows Phone previously; And F-Secure also have their own blogs like F-Secure Labs blog OR F-Secure Safe'n'Savvy blog - where they able to discuss about potential troubles and inform users about it;
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