My Freedome VPN の接続が頻繁に切れます

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My Freedome VPN の接続が頻繁に切れます - F-Secure Community

症状

Freedome VPN の接続が頻繁に切れるようになった。

診断

お客様の Freedome VPN 接続が頻繁に落ちる場合、電話またはタブレットで optimizer アプリが作動している可能性があります。

Optimizer アプリは Android デバイスのベンダーカスタマイズ・バージョンに組み込まれていて、デバイス中の F-Secure Freedome を無音で制止します。Optimizer はデバイスのバッテリーやその他のシステム資源をセーブします。Optimizer によると、Freedome はバックグラウンドで動作する必要がないようです。

解決方法

一般的に、お客様が optimizer アプリを設定して特定のアプリを無視することができます。お客様の optimizer アプリで可能な場合、F-Secure Freedome を許可アプリのリストに追加してください。

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