Issue:
我已續訂F-Secure SAFE/TOTAL/ID PROTECTION,但My F-Secure帳戶和 PC 均顯示已過期。我確實通過正確的帳戶增訂了。
Resolution:
如果您收到創建My F-Secure帳戶或返回My F-Secure門戶的說明,請從您的訂單確認中查看。如果您可以選擇創建帳戶,則您已在現有帳戶之外續訂。您可以使用不同的電子郵件創建一個新帳戶或聯繫客戶支持以查看您的購買是否可以轉移到您現有的My F-Secure帳戶。
如果選擇返回門戶,但您的帳戶仍顯示已過期或您已使用訂閱代碼續訂,請聯繫F-Secure 支持。
Article no: 000006854
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