Issue:
I have followed the instructions to activate my new F-Secure Internet Security code after renewing my subscription. However, after I have applied the code when clicking "Next", nothing happens.
Resolution:
Make sure you are entering your new code, which you have received after the renewal purchase.
If you do not yet have a new code, you need to renew your F-Secure Internet Security subscription.
If you have the right code, check your network connection. Also, check that banking protection isn't on if you just paid for the renewal of your subscription. Try clicking the "End" button on the banking protection banner if the banking protection doesn't deactivate itself.
In a case where none of the above helps, please try reinstalling F-secure Internet Security, and then add your code.
Article no: 000007517
