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When installing F-Secure SAFE on Android it only gives the option to create a child profile
Issue: When installing SAFE on Android, after logging in with My F-Secure credentials there is no "Continue"-button, only the possibility to create child profile. Resolution: This could be caused by the phones own display settings being set to show large text or zoom screen elements so much that not everything fit on the…
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How to remove Adware search engines on macOS?
Issue: My web browser search engine has been replaced with some unknown search engine and I can't remove it. What should I do? Resolution: You can get rid of the unwanted search engines on macOS by following the instructions below: * Run a full scan with F-Secure * Remove unwanted and unknown applications/software from…
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How can I Install F-Secure Internet Security instead of F-Secure SAFE?
Issue: On a Windows computer, how can I Install F-Secure Internet Security instead of F-Secure SAFE? Resolution: Please follow the steps below: * Uninstall F-Secure SAFE from your computer * Make sure you don't have an automatic renewal on your account* Login to My F-Secure and open Subscription page * If there is an…
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F-Secure SAFE installation fails on Mac OSX with the error "The installer encountered an error that prevented installation. Contact the software manufacturer and ask for assistance"
Issue: Installing F-Secure SAFE on Mac OSX fails with the error "The installer encountered an error that prevented installation. Contact the software manufacturer and ask for assistance" Resolution: It is possible that there has been a previous F-Secure installation on this machine that used an old unsigned F-Secure kernel…
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When trying to activate my F-Secure Internet Security license code, nothing happens
Issue: I have followed the instructions to activate my new F-Secure Internet Security code after renewing my subscription. However, after I have applied the code when clicking "Next", nothing happens. Resolution: Make sure you are entering your new code, which you have received after the renewal purchase. If you do not yet…
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Can F-Secure Mobile Security be installed on iOS devices?
Issue: Can F-Secure Mobile Security be installed on iOS devices? Resolution: No. F-Secure Mobile Security is only supported on Android, therefore can only be installed on Android devices. If you are a consumer user, If you would like to install a security solution on your iOS devices, we recommend F-Secure SAFE. For…
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F-Secure Internet Security and F-Secure Anti-Virus reaching end of sales
F-Secure Internet Security and F-Secure Anti-Virus reaching end of sales On February 14, 2023, F-Secure will launch a totally new F-Secure app which includes all the familiar features of our previous security products in a single app. At the same time with the launch, we will stop selling new subscriptions for the…
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What are the differences between the old F-Secure Internet Security and the new F-Secure Internet Security released on February 14?
What are the differences between the old F-Secure Internet Security and the new F-Secure Internet Security released on February 14? Your F-Secure Internet Security purchased before February 14, 2023, can no longer be renewed. For more information, see the following article: F-Secure Internet Security and F-Secure…
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Upgrading from F-Secure Internet Security to F-Secure Total
Upgrading from F-Secure Internet Security to F-Secure Total Your F-Secure Internet Security purchased before February 14, 2023, can no longer be renewed. For more information, see the following article: F-Secure Internet Security and F-Secure Anti-Virus reaching end of sales. When it's time for you to renew your…
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F-Secure SAFE has now a dedicated browsing extension for the Safari browser on iPhones and iPads
F-Secure SAFE has now a dedicated browsing extension for the Safari browser on iPhones and iPads F-Secure SAFE brings now better protection for Apple iPhone and iPad users. F-Secure has introduced a dedicated browser extension for the Safari browser used on iPhone and iPad devices. The new browser extension enables…