What are the supported platforms and languages for F-Secure ID PROTECTION?
What are the supported platforms and languages for F-Secure ID PROTECTION? This article lists the supported platforms and the versions you need for use with F-Secure ID PROTECTION. F-Secure ID PROTECTION is available for both mobile devices and PC and Mac computers. Things to do before you install: * Make sure that your…
What are the supported platforms for F-Secure ID Protection
Issue: What are the supported platforms for F-Secure ID Protection Resolution: Supported platforms are following: * Identity monitoring and password manager* Android OS 6 and later iOS 13 and later * Password manager: * Wndows 7 SP 1 and later versions MacOS High Sierra (10.13) and later Visit our…
F-Secure ID Protection has stopped synchronizing my devices.
Issue: F-Secure ID Protection has stopped synchronizing my devices. The status is "synchronizing", but nothing happens. Resolution: Test this by creating a test password and try to synchronize to another device. You may also try to reinstall the ID Protection app or to install it on a new device that doesn't contain any…
To create IDP account to get download for Desktop
Issue: I am an existing KEY premium customer and I have recently formatted my computer. I want now to install KEY again. How can I get the KEY installer for desktop? Resolution: F-Secure KEY is replaced by ID Protection. If you are an existing customer of KEY premium and wanted to re-install on your Mac or Windows you can…
How can I buy F‑Secure ID PROTECTION ?
Issue: How to buy F‑Secure ID PROTECTION Resolution: You can buy or try F‑Secure ID PROTECTION for 5 days by going to the F-Secure ID PROTECTION homepage. Select Try for free to choose on a trial for 5 days. Select Buy now to purchase F‑Secure ID PROTECTION directly. You will receive an order confirmation to your email,…
I have F-Secure KEY subscription. How can I switch to F-Secure ID PROTECTION?
Issue: I have a valid F-Secure KEY subscription. How can I switch to F-Secure ID PROTECTION? Resolution: 1. Your passwords in F-Secure KEY are safe and can be transferred to F-Secure ID PROTECTION if you want to take the new app into use. When you set up F-Secure ID PROTECTION for the first time, you can transfer the data…
I can't find F-Secure ID Protection from Google Play Store, why?
Issue: I can't find F-Secure ID Protection from Google Play Store, why? Resolution: If you have Android version less than 6.0, it can't be downloaded to your device - that's why it's not visible. Please consider updating your Android version. Article no: 000023750
How do I install F-Secure ID Protection on an Android or iOS device?
Issue: How do I install F-Secure ID Protection on an Android or iOS device? Resolution: Please follow the instruction below: * Install the ID PROTECTION (IDP) app from Appstore/Playstore or from my.f-secure.com and open the app * Tap Get Started and accept the terms tapping on Accept and continue * Enter your account…
Can you export F-Secure ID Protection passwords as plaint text?
Issue: I want to export my F-Secure ID Protection passwords as a plain text, but the file .fsk is not readable. Do you have other choices for that? Resolution: The format .fsk is plain text in json, unfortunately we don't support other formats (like csv, etc). Article no: 000023489
How can I take into use Password Vault from my F-Secure Total package?
Issue: I have the F-Secure Total package and I want to take Password Vault into use on my devices. Resolution: Password Vault is integrated into the new F-Secure Total application. You may install the F-Secure Total on mobile and desktop devices through My F-Secure with your account details. Note: If you already have…