Hvordan få F-Secure ID Protection eller KEY logg ?

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Hvordan få F-Secure ID Protection eller KEY logg ? - F-Secure Community

Issue:

Hvordan kan jeg få logg for F-Secure ID Protection eller F-Secure KEY?

Resolution:

Avhengig av om du bruker en Windows-datamaskin eller en Mac-datamaskin, lagres ID beskyttelsen eller KEY- logg lokalt på forskjellige steder. Følg trinnene nedenfor for å hente logg fra datamaskinen din.

Windows:

Velg Start- meny til venstre på oppgavelinjen.
Skriv inn F-Secure til du ser F-Secure støtteverktøy vises.
Velg app F-Secure støtteverktøy . Dialogboksen støtteverktøy åpner.
Velg Kjør diagnostikk . Verktøyet begynner å samle informasjon.
Når det er gjort, lager verktøyet utdatafilen på stasjonær PC, skrivebord. Navnet på arkivere er fsdiag.zip .
Legg ved fsdiag.zip- loggfil på e-post postsvaret ditt tilbake til oss.

Mac os:

Klikk på ikon øverst til høyre hjørne og bla gjennom til ~ / Library / Application Support / F-Secure / Pwmgr /
Kopier alle filer med. logg utvidelse av skrivebordet.
Legg logg på e-post postsvaret ditt tilbake til oss.

Article no: 000021624

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