Wie erhalte ich F-Secure ID Protection- oder KEY- Protokoll ?

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Wie erhalte ich F-Secure ID Protection- oder KEY- Protokoll ? - F-Secure Community

Issue:

Wie kann ich die Protokoll für F-Secure ID Protection oder F-Secure KEY?

Resolution:

Je nachdem, ob Sie einen Windows- oder Mac-Computer verwenden, werden die ID Schutz- oder KEY- Protokoll lokal an verschiedenen Speicherorten gespeichert. Führen Sie die folgenden Schritte aus, um die Protokoll von Ihrem Computer abzurufen.

Windows:

Wählen Sie das Menü auf dem linken Ende der Taskleiste.
Geben Sie F-Secure ein, bis das F-Secure Support-Tool angezeigt wird.
Wählen Sie die App F-Secure Support-Tool aus . Das Dialogfeld " Support-Tool " wird geöffnet.
Wählen Sie Diagnose ausführen . Das Tool beginnt mit dem Sammeln von Informationen.
Sobald dies erledigt ist, erstellt das Tool die Ausgabedatei auf Ihrem Desktop. Der Name der archivieren lautet fsdiag.zip .
Hängen Sie die Protokolldatei fsdiag.zip an Ihre E-Mail Antwort an uns zurück.

Mac OS:

Klicken Sie auf das Lupen - Symbol in der oberen rechten Ecke und browsen zu ~ / Library / Application Support / F-Secure / Pwmgr /
Kopieren Sie alle Dateien mit. Protokoll Erweiterung auf den Desktop.
Fügen Sie die Protokoll Ihrer E-Mail Antwort an uns zurück.

Article no: 000021624

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