Freedome shows black screen after installation
Hello,
I just downloaded the new latest version of Freedome and after installation when the program starts so it shows a big black screen in the software panel, so that i can not see any function, i tried to uninstall it and installed all windows 7 updates and started again, with no results, can anyone please help?
Comments
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Hello,
There was some topics about "trouble with related description";
Do you able to re-check situation about drivers for graphic/videocard or NVIDIA drivers and try to install latest available drivers?
Also -> Freedome with requirements about support OpenGL 2.0 (but Freedome not possible to run at all... if system not able to support it);
Examples of topic: https://community.f-secure.com/t5/F-Secure/Unable-To-Install-FreedomE-VPN/m-p/95969 (where still not comes feedback about all of meanings);
Also such example: https://community.f-secure.com/t5/F-Secure/Critical-user-interface-problem/td-p/96804
Or with another meanings: https://community.f-secure.com/t5/F-Secure/latest-update-install-problem/m-p/94635 (where broken NVIDIA drivers was probably a reason for trouble with Freedome installation/work);
Thanks. -
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Hello,
Sorry for my ask.
Did you transfer fsdiag to them by some of channels?
You maybe (?! if you did not this) able to contact their Support (chat!?):
https://www.f-secure.com/en/web/home_global/contact-support
And re-ask about ability transfer fsdiag OR "status of your previous submission/report(?)";
If you already did this -> probably it possible to get "delay with answer" (I able to think that it should be about three/four workdays - if more -> good to re-ask);
Thanks!
