safe

after several failed attempts to install F-secure Safe,all my lisences are gone and my computer is still unprotected

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  • Ukko
    Ukko Posts: 3,241 Superuser

    Hello,

     

    Sorry for my reply.

     

    What was the trouble with installation (any installers notification prompts about mistake?! or something else?). Also with F-Secure SAFE -> there should be available option like 'login to your account' (under My F-Secure) and manage 'installed devices' (like release license/remove device);

     

    Or with next installation-try there will be prompt about re-use licenses (from unused devices).

     

    So, if you have troubles with installation-process -> you can try direct Support Channels:

    https://www.f-secure.com/en/web/home_global/contact-support

     

    Or just give more information about your stuck with installation.

     

    Thanks.

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