Vancouver Servers and IMAP with my ISP

I am having problems connecting to my ISP's mail server through Vancouver.  I am using Outlook 2016 and the IMAP protocol.  If I reconnect to the Toronto servers it works again.  This seems to happen at random times.  As far as I know, the ISP's servers are located in either Vancouver or Victoria.  Any ideas?

Best Answer

  • SpeedWagonSpeedWagon Posts: 7
    Accepted Answer

    Thanks for the assistance, the problem has not resurfaced since I brought the issue up.

Comments

  • BenBen Posts: 2,640

    Hello speedwagon,

    You might want to have a look at this article regarding email issues while Freedome is on.

     

    Could you give us more details on the error you observe when the problem occurs?

  • SpeedWagonSpeedWagon Posts: 7
    It hasn't failed today but the next time it does, I will capture the error message. Regarding the article, that is not the issue because one minute I can connect and the next I can't.
  • BenBen Posts: 2,640

    Thank you for the follow up. Let us know if the problem reappears.

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