Can't turn protection on freedom vpn 21.04.2017

Milo86
Milo86 Posts: 4
in F-Secure FREEDOME

I can't turn protection on freedom vpn, after the latest update.

 

The last update 21.04.2017.

 

I have tryed reinstaling and updating, but nothing solve this problem.

 

what can i do ?

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  • Milo86
    Milo86 Posts: 4

    After the last Windows 10 major update on 21/04/2017.  I have uninstalled, rebooted, and reinstalled and get the same results.

     

    Also, during reinstall, before reinstall was finished, I get "Freedome driver cannot install, please reboot" 

     

    I cant come up with any solutions to this problem. Have searched alot.

     

    Please help me out, love the product when it is working.

     
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  • Milo86
    Milo86 Posts: 4

    The opdate is from version 1.10.3502.0 to 1.14.3612.0.

     

    Hope that it can help the support team.

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  • Laksh
    Laksh Posts: 4,444 Former F-Secure Employee

    Hi Milo86,

     

    Sorry for replying late. I will escalate your case to our support team for further investigation; as you have already tried to uninstall and reinstall but the issue persists. One of our support agents will get back to you via email.

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  • Laksh
    Laksh Posts: 4,444 Former F-Secure Employee

    Thanks for keeping us posted, Milo86! Good to know the product is working back again.

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