Fatal Error (PC)

Birdface101
Birdface101 Posts: 2 New Member
in F-Secure VPN

I tried updating Freedome a few days ago, which i did, however after installing, it came up with the error message: Fatal Error - Data required to run Freedome is missing or corrupted. Please reinstall the software. I have tried reinstalling it, multiple times in fact, it sill comes up with the same message, what should i do?

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  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi Birdface101,

     

    Could you please let us know in which OS are you having Freedome installed? What is the version of Freedome installed?

     

    Is this issue happening after the reinstallation or when trying to turn on Freedome?

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  • Birdface101
    Birdface101 Posts: 2 New Member

    My laptop runs Windows 10 and it happens when I try reinstall it and whenever i try to turn it on. The Freedome version is 1.10.3502.0

     

     

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  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi Birdface101,

     

    Apologies for getting back to you late.

    I checked with the Freedome team about your error message. This might need further troubleshooting with the logs and is recommended to get in touch with our support team via chat/phone to proceed further.

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