[HELP] Where I can find my account ID?

Molly3 Posts: 2 New Member

December 2016 in Privacy VPN

I bought Freedome in Sep for my Mac. Can I use Freedome on my iphone as well? If yes, where I could find my account ID? I counldn't find my purchasing email I think 

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  [Deleted User] Posts: 0

  December 2016 Answer ✓

  Hi Molly3,

   

  The account ID is the same subscription code which you purchased for Freedome (subscription code = account ID for your iOS). Did you already purchase a multi device license for Freedome?

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  Molly3 Posts: 2 New Member

  December 2016

  But where can I find my subscription code?? I just bought the license in Sep. and have been using it on my Mac. Is it possible to find my subscription code somehow?? Thanks!

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  [Deleted User] Posts: 0

  December 2016

  Hi Molly3,

   

  You can find the subscription code from the order details email. Please check your inbox for the email you received after the Freedome purchase.

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  Torleiv Posts: 3 New Member

  January 2017

  Same issue, but with an additional twist, 
  I dont have that email, due to a server-crash.

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  [Deleted User] Posts: 0

  January 2017

  Hi @Torleiv,

   

  I have asked the support to resend your order details to your email address (which you used during the purchase). Could you please check your email for the license details?

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  Torleiv Posts: 3 New Member

  January 2017

  Thank you, that solved my problem

   

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