Expire date

i registered with F-secure safe  for 2 years till 31 juli 2018 for 5 devices. One IOS device shows the correct date. The second IOS device shows me a different Experation date. 31-7-2016. Till The end of this month. Why?  Can you change that? Or does it means that one device isn,t save anymore within 10 day's. Please Your reply.

Accepted Answer


  • LakshLaksh Posts: 4,444 Community Manager

    Hi @Ineke,


    I have moved your post to the right board as it was regarding SAFE expiry.

  • SimonSimon Posts: 2,661 Superuser

    Did you install on both devices via your SAFE Portal?  When you log in, what does your expiry date state there?

  • Juha_ValimakiJuha_Valimaki Posts: 28 F-Secure Employee



    Good to hear that you got it solved.


    Adding the iOS device on portal do not help to get right user on the app. Re-installing is needed as we do not have logout functionality available yet.

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