Expire date

i registered with F-secure safe  for 2 years till 31 juli 2018 for 5 devices. One IOS device shows the correct date. The second IOS device shows me a different Experation date. 31-7-2016. Till The end of this month. Why?  Can you change that? Or does it means that one device isn,t save anymore within 10 day's. Please Your reply.

Best Answer

Comments

  • LakshLaksh Posts: 4,439 Community Manager

    Hi @Ineke,

     

    I have moved your post to the right board as it was regarding SAFE expiry.

  • SimonSimon Posts: 2,633 Superuser

    Did you install on both devices via your SAFE Portal?  When you log in, what does your expiry date state there?

  • Juha_ValimakiJuha_Valimaki Posts: 24 F-Secure Employee

    Ineke,

     

    Good to hear that you got it solved.

     

    Adding the iOS device on portal do not help to get right user on the app. Re-installing is needed as we do not have logout functionality available yet.

    Ineke
This discussion has been closed.