Can´t stream video

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LordR
LordR Posts: 8 New Member
in F-Secure VPN

On a lot of news sites, I can´t se videos with Freedome on. If I turn it off, I can see the videos.

I got the message "Error ga.js not found, be sure to check if <script src="http://www.google-analytics.com/ga.js"></script> is included in the HTML. "

Any solution? 
I´m using Safari Versjon 9.0.2 (11601.3.9) and a MacBook Pro, OS X El Capitan 10.11.2.

f-secure.jpg

Br Roger

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  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee
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    Hi @LordR,

     

    To keep you informed, I have moved your post to the Freedome board.

     

    Could you give us the link of the news sites in which you are unable to load the videos when Freedome is turned on? Does it happen even with different locations in Freedome?

     

    What is the version of Freedome installed on your MacBook Pro?

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  • LordR
    LordR Posts: 8 New Member
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    Hello!

     

    Thank´s for your reply. 

    Here are some links:
    http://www.tv2.no/v/1010398/
    http://www.dagbladet.no/2016/01/14/nyheter/mh370/skipsvrak/utenriks/42744484/
    And if I try another location, it´ss says the video cant be shown from this country. 
    The commersirals works... 

     

    I´m using the 1.0.2352.0 version. 

    Br Roger

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  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee
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    Hi Roger,

     

    I am checking further on this one and will get back to you soon with more information.

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  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee
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    Hi Roger,

     

    Could you test again on your end with the websites reported and check if you are able to play the videos? Please do let us know if the videos are still not playable.

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  • LordR
    LordR Posts: 8 New Member
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    Hello!

    Thank you for help. But it´s still a problem.  

    Br. Roger

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  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee
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    Hi Roger,

     

    Could you try to turn off 'Tracking protection' and retry loading the webpage and the video? Does the video play?

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  • EdLaw
    EdLaw Posts: 1 New Member
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    I am using Windows 10, and turning off "Tracking Protection" did work for my Comcast Homepage.  Will there be a patch for this issue?

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