Cannot View Article Comments That Use Viafoura

DannoDanno Posts: 18
in F-Secure FREEDOME

When Freedome is enabled, I cannot use 'Viafoura' commenting system and not even view those comments.  Can I adjust this so it works?

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  • BenBen Posts: 2,641 F-Secure Product Expert

    Hello Danno, 

     

    Do you get any error when trying to view comments using viafoura? Did you already try different virtual locations?

     

    Could you tell us on which platform the problem occurs? 

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  • DannoDanno Posts: 18

    No there was no error displayed just the ViaFoura spinning wheel.   Site is www.jsonline.com

    I am using Mac OS  X and iPad latest OS version.

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  • BenBen Posts: 2,641 F-Secure Product Expert

    Hello Danno,

     

    do you have the same behavior despite the virtual location you are using?

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  • DannoDanno Posts: 18

    No it is not a problem with VPN turned OFF.  

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  • BenBen Posts: 2,641 F-Secure Product Expert

    Could you try to disable tracking protection when you try to access this site or comments?

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  • DannoDanno Posts: 18

    Yes, tracking tracking protection was causing the problem.   Thanks.   It would be nice to have temporary exception for 15 minutes or so for commenting websites.   I do close Firefox tab that has comment session to auto delete all cookies and have anti-Fingerprinting extension. 

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