Forum language: EN | FI
Espoo (Finland) virtual location is very very slow, has been already two days. Normaly I have 30/5 Mbps, now less than 1Mbps
We have found performance issues in our Espoo virtual location and changes to it has been done. We have seen improvment but still it seems that there are affected connections with slower speeds.
We are still supervising the connections and trying to improve the speeds.
The fourth day going to when Espoo virtual location will continue to slow speed. This morning the speed was good 15/3 Mbps, but in the evening the speed was 0.8 / 2 Mbps. Video playback impossible.
The fifth day report (25.10.2015). Espoo virtual location in the morning 5.3 / 2.6 Mbps, in the evening 0.9 / 2.0 Mbps. Stockholm in the evening 28.3 / 2.5 Mbps
The sixth day report (26.10.2015). Espoo virtual location in the morning 5.2 / 2.4 Mbps, in the evening 0.7 / 2.4 Mbps. Stockholm in the evening 22.1 / 7.5 Mbps
The seventh day report (27.10.2015). Espoo virtual location in the morning 5.6 / 2.5 Mbps, in the evening 0.6 / 2.3 Mbps. Stockholm in the evening 20.3 / 2.6Mbps
Is there any hope that Espoo virtual location sometimes will be resolved or is this the final speed?
The ninth day report (29.10.2015). Espoo virtual location; early in the morning 18.1/2.6 Mbps, in the afternoon 1.5/2.6 Mbps, in the evening 0.5/2.5 Mbps. Stockholm in the evening 24.1/2.5 Mbps
Some changes have already been made on our Espoo virtual location to try and improve the situation. As you still experience the evening slow down, could you give us more information about the type of network you are connecting from? Also if possible the country and operator you use.
I live in Spain and I have a 30 Mb fiber-optic cable connection from Movistar. Now (16:20 UTC) without Freedome speed is 30.0/3.0 Mbps, with Espoo virtual location speed is 0.8/2.5 Mbps, with Stockholm virtual location speed is 24.6/2.6 Mbps
Current speeds: 7.37/0.62 Mbps for Espoo, 8.01/0.62 Mbps for Stockholm. Location: Finland, connection: 10 Mbps ADSL.
The eleventh day report (31.10.2015):
06:26 UTC Espoo virtual location 27.3/2.5 Mbps
12:20 UTC Espoo virtual location 0.7/2.4 Mbps
Stockholm virtual location 20.2/2.7 Mbps
20:29 UTC Espoo virtual location 0.6/2.5 Mbps
Stockholm virtual location 28.0/2.5 Mbps
The twelfth day report (1.11.2015):
06:57 UTC Espoo virtual location 28.3/2.5 Mbps
Stockholm virtual location 24.8/2.7 Mbps
14:12 UTC Espoo virtual location 0.7/2.4 Mbps
Stockholm virtual location 24.9/2.8 Mbps
18:33 UTC Espoo virtual location 0.6/1.9 Mbps
Stockholm virtual location 27.6/2.6 Mbps
Current speeds (which have no issues):
18:44 UTC Espoo virtual location 7.66/0.56 Mbps
Stockholm virtual location 7.92/0.51 Mbps
Location: Finland, connection: 10 Mbps ADSL.
I'll contact you by private message in order to resolve the problem you are still facing.
I'm having issues with speed as well. The speeds vary greatly. I have no idea what happened in that first one, but I'll include it for completeness' sake.
My connection: 100/10 in Oulu. Using speedtest.net for testing. I let it automatically pick the location by lowest ping. Format of the list is time-IP-down-up-ping-speedtest.net server location and distance-VPN status.
03.11.2015 00:11 EET xxx.xx.xxx.xx 84.50 Mb/s 10.81 Mb/s 15 ms Tampere ~ 400 km No VPN03.11.2015 00:09 EET 22.214.171.124 19.89 Mb/s 14.92 Mb/s 120 ms Stockholm < 50 km Stockholm02.11.2015 23:55 EET 126.96.36.199 39.45 Mb/s 14.21 Mb/s 123 ms Helsinki < 50 km Espoo02.11.2015 17:37 EET xxx.xx.xxx.xx 94.13 Mb/s 11.08 Mb/s 14 ms Tampere ~ 400 km No VPN02.11.2015 17:36 EET 188.8.131.52 19.69 Mb/s 14.95 Mb/s 120 ms Stockholm < 50 km Stockholm02.11.2015 17:26 EET 184.108.40.206 56.13 Mb/s 9.81 Mb/s 23 ms Tallinn ~ 100 km Espoo02.11.2015 12:16 EET 220.127.116.11 12.23 Mb/s 9.80 Mb/s 15 ms Helsinki < 50 km Espoo02.11.2015 12:02 EET 18.104.22.168 12.22 Mb/s 10.20 Mb/s 16 ms Tampere ~ 150 km Espoo02.11.2015 12:00 EET xxx.xx.xxx.xxx 93.56 Mb/s 10.80 Mb/s 15 ms Tampere ~ 400 km No VPN02.11.2015 11:58 EET 22.214.171.124 23.09 Mb/s 15.13 Mb/s 121 ms Stockholm < 50 km Stockholm02.11.2015 11:54 EET 126.96.36.199 86.88 Mb/s 9.99 Mb/s 24 ms Tallinn ~ 100 km Espoo02.11.2015 03:03 EET 188.8.131.52 13.99 Mb/s 9.73 Mb/s 31 ms Jakobstad ~ 550 km Stockholm02.11.2015 02:57 EET xxx.xx.xxx.xx 90.49 Mb/s 10.69 Mb/s 16 ms Tampere ~ 400 km No VPN02.11.2015 02:52 EET 184.108.40.206 24.33 Mb/s 14.59 Mb/s 124 ms Helsinki < 50 km Espoo02.11.2015 02:50 EET 220.127.116.11 45.00 Mb/s 39.70 Mb/s 123 ms Helsinki < 50 km Espoo
After 2 weeks hopeless con versation with F.secure development team I gave up and bought "CyberGhost"
There is no speed reduction now and I can enjoy of top quality pickture on YLE ARENA TV.
Here's today's values. How much throughput do you consider appropriate for your product? I've heard of your competitors reaching more than 80Mbps on a 100Mbps connection.
03.11.2015 18:12 EET xxx.xx.xxx.xx 94.05 Mb/s 11.02 Mb/s 16 ms Tampere ~ 400 km No VPN03.11.2015 18:11 EET 18.104.22.168 20.29 Mb/s 10.08 Mb/s 15 ms Stockholm < 50 km Stockholm03.11.2015 18:10 EET 22.214.171.124 17.33 Mb/s 10.10 Mb/s 21 ms Helsinki < 50 km Espoo03.11.2015 14:36 EET xxx.xx.xxx.xx 93.98 Mb/s 11.09 Mb/s 18 ms Jyvaskyla ~ 350 km No VPN03.11.2015 14:34 EET 126.96.36.199 26.23 Mb/s 15.22 Mb/s 120 ms Stockholm < 50 km Stockholm03.11.2015 14:33 EET 188.8.131.52 21.75 Mb/s 10.11 Mb/s 15 ms Tallinn ~ 100 km Espoo
The fourteenth day report (3.11.2015)
all day long El Rubio 184.108.40.206 30.0/3.0 Mbps
09:21 CET Helsinki 220.127.116.11 17.2/2.6 Mbps
13:21 CET Helsinki 18.104.22.168 1.8/6.0 Mbps
20:45 CET Helsinki 22.214.171.124 0.7/2.4 Mbps
Stockholm 126.96.36.199 22.4/2.5 Mbps
The same story every day during the last two weeks. Promising morning, but during the day speed will disappear. F-Secure is investigating the issue, but .....
A few things amazes me with this issue:
-The problem occurs in the afternoons and evenings
-Where does the speed disappear between Stockholm and Helsinki?
-Why this problem does not occur with ”CyberGhost”?
Download "CyberGhost" and yuo will get full speed
I'm in Spain and can hear the sound but no pictures.... this happens any time of the day.
Also the TV of local news papers are down..
Even the sound takes a lot of time to appear.
Has Yle and MTV found ways to block Freedom?
We had some problem on the Finnish virtual location since yesterday morning. It should be resolved for most users and are still working to fix it completely.
Could you give us more information concerning the "TV of local news papers are down" do you mean Spanish tvs?
I meant the finnish local papers... f.ex
The stream starts and then stops... and starts and stops...
Mainly my interest is Yle Areena and that does not work.
Still cannot see Yle Areena, this is becoming very annoying...